AT&T's Broken Advertising

Posted by Parke Ladd on May 8, 2009 in Business As Usual, Featured {Article} | 0 comments

I get this “letter” from my friends down in Austin, Texas, every 2-3 weeks.  It’s the same situation every time.  I open the mailbox, and this genuine Hallmark letter falls gently into my eagerly awaiting hands.  I think to myself, “Oh, it’s a friendly letter from a friend for something that I must have forgotten.  Is it Christmas?  My birthday? hmmm Whatever could this be…for… (insert heart breaking here).”  After I open it (like a little school boy opening up a birthday card from Grandpa & Grandma!), I am quickly disappointed (to tears!) as I discover that it’s just another advertising scheme (I mean tactic) from AT&T, trying to get me to buy their U-Verse Package.

Q: So, why is it broken?

A: Because I already have a U-Verse account. I bought my AT&T U-Verse account nearly 6 months ago, yet I have still not stopped receiving advertisements nearly every single day in some form or another.  My interpretation:

1. Extreme waste of resources, time and paper
2. Someone at AT&T is not communicating.
3. It’s nice to get a Hallmark card…just not from your Internet/TV provider.
4. Continually provide me with the best Internet and TV service (ever!), email me the bill once a month, and then,…leave me alone.  My heart has had enough.